Recent Reviews of Mercedes-Benz of Reno
July 1, 2020
Always courteous and friendly, especially Kwanny and Jarett, give good advise to keep your car in good condition.
May 13, 2020
Great service. Brandon was very helpful and communicative.
May 12, 2020
very pleased with my experience with mercedes -benz. Dave Rowe and your staff were nothing short of a 5star experience. thank you Dave and mercedes benz........T. Green
April 10, 2020
I purchased 4 tires and an alignment.My service writer Brandon was very pleasant and made the experience very easy. He helped me look at my options with the tires and had knowledge with my questions...
April 6, 2020
All around is very good, advisor Jarrett is great , always take good care of me
July 30, 2020
Great! Cameron is wonderful to work with. Of course we never meet the mechanics but the work is always top notch. As my wife was driving away, Cameron called debbie on the phone to remind her that the trunk was still open!
July 29, 2020
Very professional went in for a safety recall and they cleaned my car really well after for free. Like vacuum and wash, it was awesome! 10/10
July 29, 2020
Always leave room for improvement.
July 24, 2020
I was very pleased with the way my car was handled. My only concern/question is why did they do both A and B services on my 1 year old car. I am a bit confused about that.
July 20, 2020
Best guys in the service department and parts had a small issue and they helped me like I was family thanks again ( Cameron nurse highly recommended
June 15, 2020
Our experience with the service department has always been very satisfactory. The only comment I would have is that we always seem to get a different service advisor. It would be nice to have the same person so that a rapport can be established.
June 30, 2019
Kwanny is the best! He always listens and is very thorough for my service appointment
June 18, 2019
Mercedes Benz of Reno made getting into my dream car possible. If the vehicle you want is rare, they will do their best to find one for you quickly. Whenever we buy cars we have to go through a painstaking paperwork process... well, the process was made easy and the time... Read Full Review flew by; spending time with an experienced salesman and his team, getting to know each other and sharing the dream of providing and receiving a Lunar Blue Mercedes E450 4Matic with beige interior. :) Stephen E. Walker, Truckee, CA Read Short Review
May 25, 2019
First time going into the Mercedes Benz dealership and I must say everyone was beyond professional and helpful. Process went smoothly and I’m definitely looking forward to being a lifelong customer with them.
January 31, 2019
Pleasant- Joe is a great service rep. Always looks out for the customer./ and Auto.!! 5 stars
July 23, 2020
I have had my CLK320 serviced at MB of Reno for the past 13 years. Jarret takes GREAT care of me addressing an of my concerns or questions. And the whole crew takes GREAT care of my car. They are completely honest and reliable. I wouldn't take my car anywhere else. I highly... Read Full Review recommend MB of Reno for service. Read Short Review
July 10, 2020
Brandon in the service department is amazing. He is super helpful and makes sure everything is perfect. He is efficient and provides superior customer service. I had a cracked windshield, and it was taken care of so quickly! I recommend them highly. I’m also more than... Read Full Review satisfied when I go there! Nice to see that when times are so trying now!! Read Short Review
June 30, 2020
Thorough inspection of items not part of the reason I had the appointment in the first place. And great care of the wrk they needed to complete overall very happy with my visit.
June 28, 2020
Jacky and Scott were awesome!! Everyone was so nice and helpful. No pressure, just great service! Highly recommend!
June 15, 2020
recently I was searching for a vehicle in the internet and reached the Reno NV MERCEDES BENZ DEALER internet sales. even though I already order my 2020GLE 450 AMG I was approached by a salesman by the name of Jonathan Perez . he was such a gentle man handling my questions... Read Full Review knowing that I wasn't going to buy a car from them he was happy and guiding me to choose the car ,behaved with professionalism and knowledge ,treated ,he with respect and by this I know tat dealers need people like him to represent MERCEDES BENZ 5 star for Jonathan keep the good work!best of lucks, sincerely, Rolando Read Short Review