Recent Reviews of Mercedes-Benz of Reno
May 13, 2020
Great service. Brandon was very helpful and communicative.
May 12, 2020
very pleased with my experience with mercedes -benz. Dave Rowe and your staff were nothing short of a 5star experience. thank you Dave and mercedes benz........T. Green
April 10, 2020
I purchased 4 tires and an alignment.My service writer Brandon was very pleasant and made the experience very easy. He helped me look at my options with the tires and had knowledge with my questions...
April 6, 2020
All around is very good, advisor Jarrett is great , always take good care of me
April 4, 2020
Auto nation offered me a quote to buy my vehicle in 5 min. while I was on a call with Carvana. Both Carvana and Vroom slashed their offers to buy my car, by $5000 within moments from their initial offers, due to the Corona bs. Vroom did come as a highest initial offer, $500... Read Full Review more than Auto nation, but I'm not sure if I was ready to trust their method of picking up my vehicle and sending me a check 2 days later. Carvana was the lowest offer, $300 less than AN, but I would have to drive 150 miles to their nearest location. Auto nation had their office inside the Mercedes-Benz dealership in Reno, therefore it was very pleasant to deal with them, staff was super friendly, and they payed extra attention on handling everything very fast and professional. My car and the title was under my business, and it took little bit longer to verify everything, but in less than 2 hours I had a check in my hands. Thanks AN , great job guys. Read Short Review
May 24, 2020
Very nice place with very good staff. Lover it
May 21, 2020
During this pandemic, I was happily surprised that I did not have to go into the Mercedes-Benz dealership to have my car serviced. Javier pickup and delivered my car, even tutored me on the electronics. I have depended upon the professionalism and honesty of my Service... Read Full Review Advisor, Jarett Burrows, to keep my car safe and in good working order. I heartily recommend the care and service you will receive at Mercedes-Benz of Reno to any one who is looking for quality service. Regards, "Bonni" Elane Ellis Read Short Review
May 21, 2020
My go-to Service Advisor is Brandon Muhlenburg. I like doing business with him because he's a good communicator. I feel like we're always on the same page. He gives me updates as necessary and always keeps me in the loop.
May 15, 2020
Appointment easy to make. Requested loaner since it was major service. Received a clean new loaner. My car was returned clean. My service agent, Grecia, was efficient and polite
May 13, 2020
Cameron was very polite and took care of a small warranty problem right away for me.
June 30, 2019
Kwanny is the best! He always listens and is very thorough for my service appointment
June 18, 2019
Mercedes Benz of Reno made getting into my dream car possible. If the vehicle you want is rare, they will do their best to find one for you quickly. Whenever we buy cars we have to go through a painstaking paperwork process... well, the process was made easy and the time... Read Full Review flew by; spending time with an experienced salesman and his team, getting to know each other and sharing the dream of providing and receiving a Lunar Blue Mercedes E450 4Matic with beige interior. :) Stephen E. Walker, Truckee, CA Read Short Review
May 25, 2019
First time going into the Mercedes Benz dealership and I must say everyone was beyond professional and helpful. Process went smoothly and I’m definitely looking forward to being a lifelong customer with them.
January 31, 2019
Pleasant- Joe is a great service rep. Always looks out for the customer./ and Auto.!! 5 stars
January 27, 2019
I enjoyed my experience immensely. I was treated with respect and wasn't pushed into anything I didn't want. I drove away extremely happy with my purchase. The manners and class that was presented wasn't expected but was very welcomed. Thank you so much for making my... Read Full Review experience delightful. I will be purchasing again here. Highly Recommend Read Short Review
May 18, 2020
Incredible customer service! Steven and the rest of the team at Mercedes-Benz went above and beyond to help me find my car and get the best financing available! Never once felt pressured into buying anything. Thank you again! Soo happy with my new car!!
March 25, 2020
Very responsive and communicative about my service.
March 13, 2020
I had an amazing experience with my salesperson, Paulo N. He was willing to let me drive several cars and answered all my questions so I could make and informed decision. Highly recommend.
March 12, 2020
Great service, great service rep and they treat us really well like valuable customers. Great all around.
March 4, 2020
Brandon in service was super helpful. He kept me updated on the progress of my Sprinter. He went above and beyond to help. Excellent.